A Process Hierarchy The adjacent diagram shows a hierarchy of activities. Each is named in the verb noun format, and is singular, i.e. ‘Fulfil Order’, not ‘Fulfil Orders‘ It is common to refer to the activity at the top of such a hierarchy as a ‘Process’ and the activities at the bottom as ‘Tasks’. This suggestion for terminology was made by Sharpe and McDermott in there book, “Workflow Modelling”. The diagram at the right is often referred to as a ‘process hierarchy’. It allows us to … [Read more...] about Simple Steps for Better Business Process Design
Extending the basics
This section will link you to techniques and approaches that take you beyond the basics whilst still sticking with the tried and true. These are essential concepts that will serve you well and take you to the point where, like a true crafts person, you tailor the techniques to your special circumstances.
How to really succeed with anything Start with one normal guy The title of this article is taken from the title of a book by Ben Hunt-Davis and Harriet Beverige which describes “Olympic winning strategies for everyday success”. At the start of the book we read, “Ben Hunt Davis is a normal guy. He is also a Olympic gold medallist. How did he succeed?” Build a team The philosophy, approach and practices described have a lot of relevance to the … [Read more...] about Will it make the boat go faster ? Goals and priorities
Are you at the mercy of your environment? Consider the things that limit you the most when trying to do your work as a business analyst. They probably include at least one of the following: Being overloaded with work Lack of a clear idea about what you are supposed to be achieving Constantly needing to switch between tasks Being slowed down by bottlenecks in the process Working to estimates made by ‘someone in management’ who has no direct link to the … [Read more...] about Applying Kanban to agile business analysis
Generic Business Architecture Before looking at the Zachman framework for an architecture, take a look at the accompanying diagram; The business process architecture shows the key business processes and their interrelationships. The information architecture demonstrates the information that is fundamental to the business. This information might include concepts such as Customer or Product. It is valuable to a business to have such concepts defined and agreed at a senior level of the … [Read more...] about Business architecture with Zachman
If you don’t have any goals, you’re not going to achieve them As part of pre-programme or pre-project activity, it is vital to ensure that goals for the product or service to be created have been established. The business case or project charter should explain the need for the product or service, tying it back to the goals or objectives for the organisation; how will the product be of value to the business? The problem statement, providing a root cause analysis of the problem or opportunity … [Read more...] about Product goals are business requirements