Optimising Business Analyst Performance A business analyst’s role is very much about the continuous improvement of business capabilities. But the capabilities of the each business analyst and the whole business analysis function also need to be continuously improved . Unfortunately, business analysts and other team members often do not have the time, the independence, the authority or appropriate organisational structures to examine and improve their own capabilities and to optimise their own … [Read more...] about Business analysis centre of excellence
Extending the basics
This section will link you to techniques and approaches that take you beyond the basics whilst still sticking with the tried and true. These are essential concepts that will serve you well and take you to the point where, like a true craftsperson, you tailor the techniques to your special circumstances.
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Where are your business rules? Do you document your business rules somewhere out of sight, e.g. coded in: Database stored procedures? Software applications? Do you perhaps document them as part of the description of your Business data? Business rules can be reflected in the data model Business processes? Business processes will be constrained by business rules Requirements for computer systems? Requirements will reflect business rules but they not, themselves, … [Read more...] about How well do you know your business rules?
Processes and value Organisations, commercial and non commercial, serve groups of people who can be regarded as clients or customers. It is essential that every organisation understands what these customers value. The organisation must create that value and create a strategy to deliver it. Business process improvement must be based on: Understanding of the customers Awareness of what they value Appreciation of the strategy to deliver that value. This is the basis for … [Read more...] about How well do you know your business processes?
Is this you? Have you ever struggled to capture business rules or requirements that involve multiple conditions? If yes, you’re not alone. I’ve met many business analysts struggling to specify business rules and multiple conditions using techniques such as user stories or traditional requirements formats. And they end up in a tangle. When I demonstrate decision tables, it’s like an epiphany. I’ve even had analysts ask if they’re allowed to use the technique – “Shouldn’t we be using … [Read more...] about Simplify your business rules with decision tables
A Process Hierarchy The adjacent diagram shows a hierarchy of activities. Each is named in the verb noun format, and is singular, i.e. ‘Fulfil Order’, not ‘Fulfil Orders‘ It is common to refer to the activity at the top of such a hierarchy as a ‘Process’ and the activities at the bottom as ‘Tasks’. This suggestion for terminology was made by Sharpe and McDermott in there book, “Workflow Modelling”. The diagram at the right is often referred to as a ‘process hierarchy’. It allows us … [Read more...] about Simple Steps for Better Business Process Design
How to really succeed with anything Start with one normal guy The title of this article is taken from the title of a book by Ben Hunt-Davis and Harriet Beverige which describes “Olympic winning strategies for everyday success”. At the start of the book we read, “Ben Hunt Davis is a normal guy. He is also a Olympic gold medallist. How did he succeed?” Build a team The philosophy, approach and practices described have a lot of relevance to the … [Read more...] about Will it make the boat go faster ? Goals and priorities