Optimising Business Analyst Performance
A business analyst’s role is very much about the continuous improvement of business capabilities. But the capabilities of the each business analyst and the whole business analysis function also need to be continuously improved . Unfortunately, business analysts and other team members often do not have the time, the independence, the authority or appropriate organisational structures to examine and improve their own capabilities and to optimise their own processes and performance.
Sometimes business analysis teams are not aware what a process of continuous improvement of their own capabilities might look like. Agile business analysis approaches can help, but even here it is not always easy to agree what should be done, how to go about doing it or finding the time to do it. This is where the Business Analysis Centre of Excellence (BACoE) comes in.
A Business Analysis Centre of Excellence (BACoE) (or Center of Excellence in the States), is a framework that provides structure, context and content for improvement initiatives in business analysis and its relationship to other development centres.
Why have a business analysis centre of excellence?
Business analysis skills, and suitably skilled business analysts, are critical to the success of change projects, particularly when it comes to:
- Discovering the essence of the business problems to be solved and the business opportunities to be achieved
- Solving those problems in a manner that is line with the business and IS/IT strategic objectives
- Identifying and managing risks and benefits of the proposed solution in line with corporate and IT governance policies
- Achieving business agility – the ability to respond rapidly and effectively to a changing world
The business analysis team obviously cannot achieve the above alone. A framework for cooperation, communication and negotiation with all business and IT stakeholders is critical to project success. This framework is supplied by a business analysis centre of excellence.
So what is a business analysis centre of excellence?
As we have already stated, a Business Analysis Centre of Excellence is a framework that provides structure, context and content for improvement initiatives in business analysis and its relationship to other development centres. A business analysis centre of excellence can tackle everything highlighted in the above paragraphs.