Levels of business analysis
This article considers 3 levels of business analysis.
- Strategic: Business transformations; Portfolio management; Business change; Business architecture and Target operating models; Business agility; Benefits realisation.
- Operational: Business processes; Business data; Management information and Decision support; Business rules; Business cases; Business requirements discovery; Problem analysis.
- Tactical: Software requirements specification and management;
Business Analysis Roles and Qualities
Business analysis is a demanding function comprising many specific roles, e.g.
– Agent of change; Problem Solver; Modeller; Planner; Facilitator; Negotiator; Reporter; Mediator; Interpreter; Fact Finder; Interviewer; Reviewer; …
Business analysts need to be:
– Business and people oriented; Technically savvy; Effective networkers; Team players; Independent of politics; Self starters; …
Business Analyst Skills Profile
To fulfill the demands of the job, business analysts need a variety of skills, both hard and soft, e.g.
- Understand the nature of business strategy, goal setting and business planning.
- Able to think conceptually, to analyse and understand root causes of problems and to identify business based solutions to the identified problems.
- Able to create business architectures and participate effectively in business change programmes.
- Competent with business process modelling, business data modelling and business rules.
- Requirements discovery and specification techniques for functional and non functional requirements.
- Possess a large range of communication skills including making presentations, interviewing, facilitation of workshops, attending and running meetings and report writing.
- Demonstrate inter-personal skills such as team leading and negotiation.
- Apply project skills such as the creation of business cases, setting objectives, planning, estimating and project management.