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Benefits drive improvement programmes
Organisations want benefits; this is what they are paying for when they 'invest' in computer systems.
IT systems are a means of providing business stakeholders with a tool that they can use to achieve benefits.
No project or programme should be authorised if there are no demonstrable benefits, direct or indirect, tangible or intangible, to the organisation.
Benefits are defined in the context of an organisation's strategic objectives as specified in the business plan.
Benefits may be tangible or intangible, measurable directly and perhaps in financial terms, or measurable indirectly, non financially, perhaps using some criteria that the organisation recognises. It may be or may not be possible to predict a value that will be achieved for a benefit.
They are presented in the business case for each programme and project.
Benefits analysis, management and realisation is a key skill for all business analysts who wish to develop their careers to the highest level.
This category will shortly contain articles on benefits analysis, business cases and related financial information.