This online business analysis training course follows the BCS syllabus leading to the BCS accredited examination, Foundation Certificate in Business Change.
The course is not accredited by the BCS but is based on the course we ran when Capiro was an accredited BCS exam and training provider. We terminated this association in 2017 because we wished to adopt a different business model.
There are no specific prerequisites to taking the course. The course is intended for people needing to develop their understanding of and expertise in the principles of business change, particularly IT enabled business change.
The course is for those wishing to self study for the British Computer Society (BCS) examination, Foundation Certificate in Business Change.
Module 1 – Business Change Principles
Module 1 contains 6 lessons that introduce the course and provide context for the remainder of the course.
In these 6 lessons we examine:
- What is meant by a business change project.
- IT as a driver and as enabler of business change.
- Core competences and their implications for outsourcing.
- Possible degrees of business change.
- An overview of a life cycle for business change. The stages of this life cycle are examined in detail during the remainder of the course.
- Typical stakeholders involved in a business change project.
All lessons in all modules feature
- A short video overview of the topic.
- Detailed text description of the topic.
- A multi-choice quiz in the style of the examination for the BCS Foundation Certificate in Business Change.
Module 2 – Business and IT Alignment
This module contains 4 lessons in the same style as for module 1.
We consider the importance of aligning the business and IT strategies and look at techniques to achieve this goal. In so doing, we examine how internal and external influences as well as cultures, local and international, affect an organisation’s strategy and the way in which a commercial organisation will choose to compete.
We review how an enterprise architecture and a business architecture can assist in aligning the strategies of the business and IT.
We also examine the related subjects of governance and risk.
Module 3 – Business improvement definition
Module 3 contains 3 lessons.
The module covers the change life cycle stage associated with setting up and scoping a change programme and projects and discovering the business requirements.
The lessons cover how an holistic approach to business analysis can help to identify business improvements.
Specific techniques studied include systems thinking, gap analysis, requirements elicitation and analysis and creating a business case.
We consider the structure of a programme, its relationship to projects and the roles typically involved in change programmes and projects.
Module 4 – Business design
Module 4 contains 6 lessons.
Having defined the required changes, we show how to take an holistic view to design the inter-related elements required to produce a solution to the problems giving rise to the need for change.
We consider the design of changes to the organisation, jobs and roles, business processes, information and IT.
Module 5 – Business change implementation
Module 5 contains 5 lessons.
The designed changes now need to be implemented. This requires careful planning that needs to start much earlier in the change programme.
The solution needs to be acquired and deployed.
As well as the need for precise planning, this stage of change requires great people skills.
Stakeholders need to be engaged with and supported through the change. They need to be encouraged to buy into the new ways of doing things.
Many of the lessons of this module need to be applied during the entire change programme.
Module 6 – Benefits Management and Realisation
The purpose of change is normally to achieve benefits for the organisation. Realisation of benefits does not usually happen by chance; it needs to be planned.
We look at the nature and classification of benefits and how to measure them. Benefits are anticipated in the business case; they are the basis on which the programme and its related projects were initiated. Benefits realisation is about ensuring that the planned benefits are actually achieved. We consider who does this and how they do it.
Important information for those taking the BCS examination
All course delegates who intend to take the associated examination must ensure that they familiarise themselves with rules covering provision of photographic identification and the guidelines on eligibility for requesting additional time for the examination. Please click this link to see the BCS identification policy.
We will provide advice and guidance on these topics, as well as on how to apply to take the exam, during the course.
Exams may be taken with an accredited BCS training provider or at a Pearson VUE exam centre.